> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aiclips.net/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Quick answers to the most common questions about AIClips accounts, credits, and the three products.

<AccordionGroup>
  <Accordion title="Do I need separate accounts for Studio, the Marketplace, and AI Apps?">
    No. One AIClips account works across all three products — you sign in once. See [Your account & login](/getting-started/accounts-and-login).
  </Accordion>

  <Accordion title="Are credits shared across all products?">
    Not entirely. Today, **Studio** meters its own credits for video renders, while **AI Apps** uses a separate balance for generations. Your sign-in is shared, but check each product's balance where you use it. See [Plans & Credits](/getting-started/plans-and-credits).
  </Accordion>

  <Accordion title="What does a Studio video cost?">
    A finished (final) video is 15 credits; drafts are free so you can preview and iterate. See [Studio plans & credits](/studio/plans-and-credits).
  </Accordion>

  <Accordion title="Why does my Studio video have a watermark?">
    Draft videos and the Free plan include a small watermark. Upgrade to a paid plan and render a final to remove it.
  </Accordion>

  <Accordion title="What's the difference between a Regular and Extended license?">
    Regular covers standard personal and business use; Extended covers broader commercial use, such as items resold or widely distributed. Each item page states exactly what its licenses allow. See [Buying & licenses](/marketplace/buying-and-licenses).
  </Accordion>

  <Accordion title="How do I get paid as an author?">
    Complete identity verification (KYC), set up a withdrawal method, and request a payout of your available balance. See [Earnings & payouts](/marketplace/earnings-and-payouts).
  </Accordion>

  <Accordion title="What happens if a generation or render fails?">
    Reserved credits are automatically returned if a render or generation fails or is cancelled — you're only charged for successful results.
  </Accordion>

  <Accordion title="Can I get a refund on a purchase?">
    You can request a refund from the relevant purchase; eligibility depends on the item and situation. See [Refunds & support](/marketplace/refunds-and-support).
  </Accordion>
</AccordionGroup>

<Card title="Still stuck?" icon="life-ring" href="/help/contact-support">
  Reach our support team.
</Card>