FAQ - AIClips Docs

Do I need separate accounts for Studio, the Marketplace, and AI Apps?

No. One AIClips account works across all three products — you sign in once. See Your account & login.

Are credits shared across all products?

Not entirely. Today, Studio meters its own credits for video renders, while AI Apps uses a separate balance for generations. Your sign-in is shared, but check each product’s balance where you use it. See Plans & Credits.

What does a Studio video cost?

A finished (final) video is 15 credits; drafts are free so you can preview and iterate. See Studio plans & credits.

Why does my Studio video have a watermark?

Draft videos and the Free plan include a small watermark. Upgrade to a paid plan and render a final to remove it.

What's the difference between a Regular and Extended license?

Regular covers standard personal and business use; Extended covers broader commercial use, such as items resold or widely distributed. Each item page states exactly what its licenses allow. See Buying & licenses.

How do I get paid as an author?

Complete identity verification (KYC), set up a withdrawal method, and request a payout of your available balance. See Earnings & payouts.

What happens if a generation or render fails?

Reserved credits are automatically returned if a render or generation fails or is cancelled — you’re only charged for successful results.

Can I get a refund on a purchase?

You can request a refund from the relevant purchase; eligibility depends on the item and situation. See Refunds & support.

Still stuck?